Scale Support with a Shared WhatsApp Inbox
Empower your support team to collaborate, route conversations, and automate responses on a single WhatsApp number — powered by the official Meta Cloud API.
WhatsApp Live Channel
waba_id: dev_demo_sandbox
Agents
John Doe
2 active
Sarah M.
idle
Queue
WS listening...Alice Smith · +1 (202) 555-0143
7:18 PM · Received ✓
Full-Featured WhatsApp Engine
Everything for unified WhatsApp operations
WhatControl packages multi-agent coordination, smart queues, and transactional configs inside a beautifully modern interface.
Multi-Agent Shared Inbox
Consolidate all conversations under one active phone node. Agents collaborate inside a unified inbox with custom tags and dynamic statuses.
Intelligent Workload Balancing
Dispatch new customer requests to the agent with the lowest load, or deploy custom round-robin routing logic automatically.
Deep Performance Analytics
Trace response times, ticket resolutions, message quotas, and agent performance stats in visual, high-impact chart layouts.
Official Cloud API Integration
Link meta-audited access tokens for instant deliverability. Zero middleman markups, zero ban risks, completely official compliance.
Real-time WebSockets Sync
Message state changes, active conversation metrics, typing notifications, and agent logs trigger in real-time across all channels.
Simulated Ledger Billing
Verify agent limits, transaction logs, and cycle parameters inside a secure payment sandbox using test cards.
Simple Onboarding Flow
Launch your workspace in 3 steps
Create Your Workspace
Provide your company name and email to initialize your private business tenant space under the Starter Plan immediately.
Link Official Credentials
Paste your Phone ID, WABA Account ID, and Facebook access token. Verify connection instantly from dashboard settings.
Invite Team & Start Chatting
Add agent seats, configure auto-assignment rules, and watch conversations route and resolve in real-time.
Flexible Scaling Packages
Simple, transaction-aligned pricing
Start free and upgrade dynamically as your volume scales.
Starter Plan
Best for small support teams
- Max 2 Active Agents
- Max 100 Conversations/mo
- Smart Workload Assignment
- Analytics Reports
- Custom Routing
Pro Plan
Best for high-growth teams
- Max 10 Active Agents
- Max 2,000 Conversations/mo
- Auto-Assignment & Round-Robin
- Interactive Analytics Dashboard
- Custom Advanced Routing
Enterprise
Best for unlimited scaling
- Unlimited Agents (9,999)
- Up to 999k Conversations/mo
- SLA Monitoring & Exports
- Advanced Analytics & KPIs
- 24/7 Dedicated Support
Loved by support teams worldwide
“We replaced two separate WhatsApp tools with WhatControl. The WebSocket engine is blazing fast — agents see messages instantly, and auto-assignment solved all our load distribution issues.”
Marcus Aureli
VP of Operations, DeliverX
“Linking our Meta credentials directly gave us full compliance. No middleman fees, and the agent interface is beautifully modern. Upgrading plans in the billing sandbox is completely smooth.”
Helen Lopez
Support Manager, ShopGlobal
FAQs